• Morgan Holl

Update for Continued Support for Bianchi Clients Through COVID-19

Hello to all of our clients near and far! While we know you’re receiving a lot of correspondence about Coronavirus (COVID-19) in your inbox and don’t want to inundate you with another message, we want to touch base to wish you all good health and let you know our plans to continue taking care of all your QuickBooks® and business needs. As of Tuesday March 17th, we will be working from our homes exclusively until further notice in compliance with the directive from New York State Governor Cuomo in an attempt to help stop the spread of the Coronavirus. All in-person appointments will be rescheduled to take place remotely and via phone. All appointments that are currently scheduled to take place online will not be impacted. Unfortunately at this time we are unable to receive voice messages as we are in the middle of changing our telephone service provider in the hopes of improving the quality of our phone communication with our clients. We anticipate this change will be completed by Monday, March 23rd. Until this time, we ask that you please reach out to us via email whenever possible – feel free to request a call back! Morgan Holl – Morgan@BianchiConsultants.com Shelly White – Shelly@BianchiConsultants.com Intuit continues to provide support to the best of their ability, but direct Intuit QuickBooks Support hours may be limited and wait times may increase due to a shortage of agents. The Bianchi Website has the complete list of support options and the Bianchi Tech Team is available to those on the approved list as well during normal business hours. Please reach out with any questions or concerns as we are here to help! We are sending you and your families well wishes to stay safe and healthy in this chaotic time. Sincerely, Shelly White & Morgan Holl Bianchi Consultants


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