Helpful Links and Documents
Take advantage of these helpful resources. Everything from user guides to downloads!
Support Options
General Support for QuickBooks:
QuickBooks Online
QuickBooks Pro/Premier/Mac
QuickBooks Enterprise Solutions
QuickBooks Point of Sale Desktop
Phone…………………………………..........................................................................….(800) 446-8848
Web & Chat……….........................................................… https://quickbooks.intuit.com/learn-support/
QuickBooks Payroll Support
QuickBooks Payroll Support ……………….................................…..............………...(800) 446-8848
QuickBooks Merchant Service Resources
QuickBooks Merchant Service Support …………..…......................................……...(800) 446-8848
QuickBooks Merchant Service Center Online.............................…www.MerchantCenter.Intuit.com
QuickBooks Merchant Service Voice Authorizations………………...…………..….. (800) 228-1122
Bianchi Consultants Support
Shelly White – Senior Consultant………………………………………....................…. (607) 218-1132
Morgan Holl – General Assistance & Order Placement …………………....……...... (607) 218-1132
Bianchi Technical Support Team*..............………………………………………………(800) 708-4977
Not Sure Where to Start?
Call our office at (607) 218-1132 and we will direct you to the proper support channel!
After Hours?
Visit Intuit's primary support page and select your product.
Bianchi Office Hours
Monday-Thursday
8:30AM-5:00PM EST
Bianchi Tech Hours
Monday-Friday
8:00AM-5:00PM EST
**Most Intuit support is free to you as a customer. Should they present you with a support package, we encourage you to reach out to us to see if this is the most appropriate course of action for you.
Software Trial Downloads
QuickBooks® Online Subscription
Try QuickBooks® Online for 30 days for FREE! Enter your credit card information to continue your subscription with our discount!
QuickBooks® Point of Sale Desktop
Try QuickBooks® Point of Sale Desktop for 30 days for FREE! If you love it, let's see what promotions are available!
QuickBooks® Enterprise Solutions
Try QuickBooks® Enterprise for 30 days for FREE! If it's right for you, we can order your subscription with our perpetual discount!
Intuit Field Service Management
Take a 7 day test drive of Intuit Field Service Management (requires a QuickBooks® Enterprise Subscription to purchase).
Product Comparisons
Simple Start - Essentials - Plus - Advanced
Silver - Gold - Platinum
Enterprise - Premier - Pro - QBO Plus
Basic - Pro - Multi Store
Year-Over-Year Feature Comparisons
Installers & Drivers
Downloading QuickBooks® From the Web
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Click the link provided above to access all QuickBooks® downloads
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Select your country
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Select your product
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Select your version
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Click Search
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Verify you have chosen the correct product and click Download
Video Tutorial: How to Download and Install QuickBooks® Desktop
QuickBooks® Point of Sale Desktop Hardware Drivers
QuickBooks® Point of Sale Desktop 18.0 (2017) comes with a collection of drivers for compatible hardware. Making most of the hardware plug and play.
Tips, Tricks & How-Tos
QuickBooks® Point of Sale