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March 18, 2020

Hello to all of our clients near and far!
 
While we know you’re receiving a lot of correspondence about Coronavirus (COVID-19) in your inbox and don’t want to inundate you with another message, we want to touch base to wish you all good health and let you know our pla...

August 20, 2019

>> View Full Blast Here

As of September 01, 2019, the Bianchi Tech Support Team will not be available for emergency support nights and weekends.  
This decision was made due to a low volume of calls for after hours emergency support as well as the safe guard of...

December 28, 2018

Bianchi New Year's Office Hours

Change of Plans! 

See below for revised office hours & your support options in our absence!

In our previous blast sent out before Christmas, we let you know that our office would be open on New Year's Eve (Monday 12/31).

Our office will now...

December 28, 2018

Mandatory Security Update for QuickBooks® Point of Sale 18.0

TLS 1.2

A mandatory security update (TLS 1.2) will be pushed out to QuickBooks® Point of Sale 18.0 customers this week.
The security update will be part of the January release, but due to the importance of...

October 11, 2018

Intuit has made us aware of an error telling QuickBooks® Enterprise users that they have exceeded the maximum number of users when logging in.

If you see this error, please review our help document with instructions on how to resolve the error and report it to Intuit....

October 2, 2018

 Meet Johnny's Wholesale Inc!

Bianchi is proud to say we have worked with this company for nearly a decade now! When I asked Michelle and Stephanie, long time employees and part of the Johnny's Wholesale family, to tell me more about the "rich" (you'll understand the p...

July 3, 2018

Hello everyone - hope you're staying cool!

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Bianchi Office is Closed July 4th, 5th, & 6th


We will be closing our office beginning Wednesday, July 4th through Friday, July 6th. We will reopen on Monday, July 9th at 8:30AM EST.

Support Options


Bianchi Tec...

June 12, 2018

Good morning! 

We apologize for any inconvenience as we just learned our phone lines are down. At this time, we are unsure how long clients have not been able to reach us or when they will be back up. In the meantime, please send an email with the best number to reach...

June 6, 2018

Ten days from now, Shelly will be hopping on a plane to go to Scaling New Heights in Atlanta hosted at the Georgia World Congress Center. Shelly takes great pride in staying up-to-date in the world of financial software and this conference is no exception!

Feel free to...

March 9, 2018

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Update Required to Continue Accepting Credit Card Payments from Your Customers

Point of Sale is introducing changes to the security of your merchant services that will require authentication of your payments account periodically.

DEADLINE: May 31, 2018

    ...
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